In addition to the airlines operating from or to Hasan Polatkan cities, Hasan Polatkan Airport serves as the local hub for Turkish Airlines. The airline designates AOE Terminal for both departure and arrival. A number of conveniences, including pet relieving facilities, high-speed, free, unrestricted internet access, and check-in services, are available to customers who choose the Turkish Airlines AOE Terminal. Flyers using this terminal have the opportunity to have a pleasant and efficient experience thanks to this facility.
Info About Turkish Airlines AOE Terminal
| Turkish Airlines, Hasan Polatkan Airport Address | Gazipaşa, Eskişehir Teknik Üniversitesi, Anadolu Ünv. 2 Eylül Kampüsü, 26555 Tepebaşı/Eskişehir, Türkiye |
| Airport Code | AOE |
| Terminal | Terminal 1 |
| Turkish Airlines AOE Arrivals Terminal | Terminal 1 |
| Turkish Airlines AOE Departures Terminal | Terminal 1 |
| Turkish Airlines IATA Code | TK |
| Turkish Airlines ICAO Code | THY |
| Turkish Airlines Ticket Counter Hours | Daily 24 Hours |
| Turkish Airlines Contact Number | +90 222 321 35 50 |
| Turkish Airlines Official Website | www.turkishairlines.com |
| YouTube | www.youtube.com/@TurkishAirlines |
| www.facebook.com/TurkishAirlines | |
| twitter.com/TurkishAirlines | |
| www.instagram.com/turkishairlines |
Departure Terminal for Turkish Airlines AOE Terminal
Turkish Airlines departures are handled by a separate terminal at the airport. Terminal 1 is the departure point for Turkish Airlines. The Turkish Airlines AOE Terminal provides travelers with the amenities and services they need for their flights.
In order to guarantee you have enough time for luggage drop and security procedures, For domestic flights, Turkish Airlines advises arriving at the AOE Terminal at least two hours in advance of takeoff, and for international flights, three hours in advance.
Arrival Terminal for Turkish Airlines AOE terminal
At the AOE Terminal, Turkish Airlines has a designated arrival terminal. Turkish Airlines uses Terminal 1 as its arrival facility at the Airport. The airline identifies numerous effective elements within Hasan Polatkan Airport terminal, such luggage assistance, disability services, and many more, to minimize any inconvenience to travelers arriving at the airport.
Turkish Airlines Services AOE Terminal
At the terminal of Hasan Polatkan Airport, Turkish Airlines does offer services. Turkish Airlines passengers can take advantage of a number of facilities at the AOE Terminal, such as pet relief areas, high-speed free internet, and check-in services, all of which contribute to a pleasant and hassle-free experience while flying.
Flight Booking
Turkish Airlines allows travelers to conveniently book their flights directly at the airport by offering flight booking facilities at the AOE Terminal. Travelers can use this convenience to place reservations for the destinations and dates of their choice, guaranteeing a smooth booking process at the AOE Terminal.
Flight Cancellation
Although flight cancellation services are provided by Turkish Airlines, their precise availability at the Turkish Airlines AOE Terminal may differ. For further information on Turkish Airlines’ policies and processes regarding flight cancellations at AOE Terminal, travelers are urged to get in touch with the airline directly or visit their official website.
Flight Change
At the AOE Terminal, Turkish Airlines conducts flight changing services. Subject to Turkish Airlines’ flight change restrictions and procedures, passengers may use this service to make modifications to their reservation immediately at the airport.
Check-in Service
Turkish Airlines allows travelers to conveniently check in for their flights right at the airport by offering a check-in procedure at AOE Terminal. With the help of this service, passengers can finish the check-in requirements prior to their flights, guaranteeing a quick and easy trip at AOE Terminal.
Seat Selection
With Turkish Airlines, customers can select their seats right at Turkish Airlines AOE Terminal through in-airport procedures. By giving customers the option to choose their favorite seats in advance of the flight, this service improves their entire Turkish Airlines travel experience.
When choosing a seat at the airport for a Turkish Airlines trip, there is a cost. Turkish Airlines charges different seat selection fees depending on the type of ticket, route, and class of travel. In addition to prices for different tiers of service and domestic and international flights, passengers need to budget between $1.98 and $142 for various seat types.
Seat upgrade
At the AOE Terminal, Turkish Airlines offers customers the option to upgrade their seats, which can improve their overall flying experience. This benefit confirms a pleasant and personalized travel experience at AOE Terminal by giving passengers the chance to enjoy additional comfort and facilities during their journey.
Baggage Services
At the terminal of Hasan Polatkan Airport, Turkish Airlines provides luggage services. Services like luggage tracking, baggage allowance details, and the ability to purchase additional baggage allowance if necessary are available to Turkish Airlines passengers. To guarantee a flawless travel experience for customers at AOE Terminal, the airline also offers a well-functioning and orderly baggage system.
Lost & Found
For travelers who have lost their items, Turkish Airlines offers a Lost & Found Desk service at the AOE Terminal. Travelers can make requests and retrieve misplaced things with the assistance of a well-trained team that provides a seamless and efficient solution for managing lost and found inquiries and complaints. During their trip, travelers can depend on this service at AOE Terminal to promptly handle any misplaced items.
Food Service
At the Turkish Airlines AOE Terminal, Turkish Airlines provides great food options that make for a memorable onboard dining experience. Travelers can enjoy a range of choices for nourishment during their flight thanks to Turkish Airlines’ award-winning meal services, which enhances the overall experience of flying with the carrier.
Services to Avail of at Turkish Airlines AOE Terminal
A variety of built-in services are available at AOE Terminal to improve travelers’ travel experiences. Currency exchange, lounges at airports, dining options, coffee shops and restaurants, meeting spaces, accessibility features, kid-friendly zones, places for kids to play, places to store bags, ATMs and cash machines, duty-free shopping, tax refund services, food and drink options, and more are offered. By meeting the many demands of visitors arriving at Turkish Airlines AOE Terminal, these facilities make sure that every passenger has a convenient and comfortable travel experience.
Currency exchange
There are two currency exchange counters at Hasan Polatkan Airport, which is run by Medicinos Bankas. The Arrivals level has one counter, while the Departures level has the other. The Arrivals counter is open for currency exchange every day from 8:00 to 1:00, with three breaks during the day.
With different hours depending on the day of the week, the Departures counter opens and shuts sooner than the Arrivals counter. The only money changer at AOE is Medicinos Bankas, but be aware that the exchange rates at the airport might not be as good as those in the city. Furthermore, at Hasan Polatkan Airport, there is a 1.5 EUR commission fee for cash currency transactions.
Airport Lounge
A number of lounges are available at Hasan Polatkan Airport allowing travelers to unwind and take use of facilities before to their flights. One such lounge is the Narbutas Business Lounge, which is reachable after going through aviation security and situated in a sterile section of the airport.
In addition to providing passengers with a cozy and private area, this lounge also offers alcoholic and non-alcoholic beverages, soft and hot drinks, cold nibbles, desserts, access to the most recent news, office services, and Wi-Fi.
Access to the lounge is fee-based, with additional fees for visits longer than the three-hour maximum. It is accessible everyday from 4:00 to 22:00. Many types of passengers are eligible for free entry to the Narbutas Business Lounge.
These include Star Alliance Gold cards, some cardholders from different programs, and business class customers of specific airlines. In addition, the lounge has a variety of displays and facilities for increased ease and luxury, such as call pods, acoustic panels, executive desks, and executive seats.
Children’s Play Area
To engage and relax young visitors, Turkish Airlines AOE Terminal has a special children’s play area inside the passenger terminal. With its array of entertainment options, which includes a dice game, this play area makes sure kids have a fun and interesting time while they’re at the airport.
Hasan Polatkan Airport’s dedication to improving family services and making the airport a more inviting place for kids is demonstrated by the construction of this new entertainment equipment in the kids’ play area.
Handicapes Services
Complete handicap services are offered at Hasan Polatkan Airport to guarantee accessibility and support for travelers with impaired mobility or disability. Dedicated accessible parking spots near the terminal, an elevator for simple floor transfers, and assistance call buttons in the parking lot and outside the bus stop for staff calling are some of these services.
By contacting their airline in advance, travelers with physical limitations or limited mobility can obtain assistance during all airport procedures, from checking in their bags to boarding the aircraft. Aside from that, the airport has designated waiting spaces with wheelchair access at no cost, baggage handling services, terminal navigation, and skilled personnel available to assist with any needs.
With amenities like accessible restrooms, lifts, and elevators available for people with disabilities or limited mobility, Hasan Polatkan Airport is dedicated to providing an accommodating and inclusive travel experience for all travelers. Meeting rooms, Internet connections, airport hotels, baggage storage areas, rest zones, charging stations for electronic devices, ATMs, cash machines, etc. are the rest of the available services that the airport provides within the Turkish Airlines AOE Terminal building as per their requirements.
List of all Turkish Airlines Terminal
Turkish Airlines AOE Hasan Polatkan Airport Location Map
Frequently Asked Questions
For domestic flights, travelers departing from Hasan Polatkan Airport on Turkish Airlines should arrive at the airport no later than two hours, and for international flights, no later than three hours, to allow enough time for security checks, baggage drop-off, and check-in.
Passengers at Hasan Polatkan Airport Terminal are exempt from commission fees when exchanging currencies. This is in line with the custom of providing commission-free currency exchange services to visitors at airports, guaranteeing a practical and economical means for tourists to exchange money before to their trip.
For Turkish Airlines travelers, pet carriage services are available at the Hasan Polatkan Airport Terminal. Larger pets can be flown in the aircraft cargo hold, but cats, dogs, and small songbirds like canaries and parakeets are allowed to fly in the cabin.
Your ticket number, booking code (PNR), and identity (ID) are needed to check in at the Turkish Airlines ticket counter at Hasan Polatkan Airport Terminal. In order to ensure a quick and easy check-in process prior to your Turkish Airlines flight, these documents are necessary for finishing all check-in formalities at the airport counter.
At Hasan Polatkan Airport, Turkish Airlines runs its operations from Terminal 1.