In addition to the airlines operating from or to N’djili cities, N’djili International Airport serves as the local hub for Turkish Airlines. The airline designates FIH Terminal for both departure and arrival. A number of conveniences, including pet relieving facilities, high-speed, free, unrestricted internet access, and check-in services, are available to customers who choose the Turkish Airlines FIH Terminal. Flyers using this terminal have the opportunity to have a pleasant and efficient experience thanks to this facility.
Info About Turkish Airlines FIH Terminal
| Turkish Airlines, N’djili International Airport Address | JC5W+X9Q, Bd Lumumba, Kinshasa, Congo – Kinshasa |
| Airport Code | FIH |
| Terminal | Terminal 1 |
| Turkish Airlines FIH Arrivals Terminal | Terminal 1 |
| Turkish Airlines FIH Departures Terminal | Terminal 1 |
| Turkish Airlines IATA Code | TK |
| Turkish Airlines ICAO Code | THY |
| Turkish Airlines Ticket Counter Hours | Daily 24 Hours |
| Turkish Airlines Contact Number | +243 81 22 37 602 |
| Turkish Airlines Official Website | www.turkishairlines.com |
| YouTube | www.youtube.com/@TurkishAirlines |
| www.facebook.com/TurkishAirlines | |
| twitter.com/TurkishAirlines | |
| www.instagram.com/turkishairlines |
Services & Facilities at Turkish Airlines FIH Terminal
The passengers flying with Turkish Airlines departing from FIH N’djili International Airport can avail the range of facilities offered, which add to the comfort of their traveling experience. Details of the services and facilities have been categorized for convenience and include the following:
Check-in & Baggage Services
- Check-in Counters: At the Turkish Airlines airport, there are special check-in spots made for the passengers, and in this way, the service is both quick and efficient. The possibility of online check-in is also given to those attracted to a more contactless experience.
- Self-Service Kiosks: To minimize wait times at the airport, passengers can use self-service kiosks to check in and print boarding passes, ensuring faster service.
- Baggage Drop: After checking in, passengers can effortlessly drop off their luggage according to their needs and at designated points for standard and oversized items.
- Baggage Assistance: Staff members are present to assist passengers with any baggage-related queries or special requests, such as handling fragile or oversized luggage.
Lounges & Relaxation
- Business Class Lounge: Turkish Airlines Business Class passengers and Elite frequent flyers can use the exclusive lounge, which offers a quiet and comfortable space for relaxation before the flight. Furthermore, some amenities are free food and drinks, internet access, office spaces, and comfy seating.
- Relaxation Areas: All travelers can access the dedicated relaxation areas with comfortable seating facilities before the flight.
Dining Options
- Restaurants: At the FIH Terminal, various restaurants serve local French dishes and international cuisine. Passengers can opt for a full-course meal or choose a grab-and-go snack, whatever suits them.
- Cafes: There is a multitude of cafes that cater to the incessant nature of life and work. The combination of coffee, light foods, and quick service makes them the ideal place for busy people.
- Vending Machines: In case you need immediate refreshment, you can find vending machines placed at the terminal.
Retail & Duty-Free Shopping
- Duty-Free Stores: Shopping areas of the duty-free stores offer various merchandise products; such as cosmetics, perfumes, spirits, and other luxury products that are tax-free and thus available for purchase by travelers.
- Retail Outlets: The terminal includes various retail outlets where passengers can purchase fashion items, electronics, travel essentials, and local souvenirs.
Connectivity & Business Services
- Wi-Fi: In the Turkish Airlines FIH Terminal, numerous free, high-speed Wi-Fi providers keep passengers connected for work or leisure activities.
- Charging Stations: Multiple charging points are conveniently located throughout the terminal. These charging points help to fully bring up your device before your flight.
- Business Centers: Designated workspaces equipped with desks and charging ports are there for passengers needing to work during their waiting time.
Assistance & Family Services
- Assistance for Passengers with Reduced Mobility: The terminal makes it convenient to assist passengers with reduced mobility. Turkish Airlines provides support services, including wheelchairs and staff assistance, from the baggage collection point through the boarding process.
- Family-Friendly Services: Families traveling with children can use the child-friendly kids’ areas and special family rooms that are available to make their trip more satisfying. Diaper-changing and child seats are available for ease of use.
Financial & Travel Services
- ATMs & Currency Exchange: Various ATMs and currency exchange kiosks are provided for travelers to conduct financial transactions.
- Lost & Found: The airport runs a Lost & Found office for belongings that have been misplaced, and the team is readily available to help in the retrieval of lost items.
- Information Desks: Staff at information desks are more than welcome, and they will assist customers with any questions, including figuring out the whereabouts of their flight or the terminal layout.
Health & Safety
- Medical Services: If you have any health issues or emergencies while traveling, there is a medical center nearby to seek assistance.
- Masks & Safety Measures: The safety of all travelers is the highest priority and Turkish Airlines has put into place a provision of face masks and all hygiene essentials in different available places in the terminal building.
- Prayer Rooms: A carefully designed area is provided for any passenger who wishes to pray or observe any ceremony.
- Smoking Areas: There are areas where people can smoke, and they are in the terminal building, set aside for the people who want to do so.
Parking & Transportation
- Parking: Passengers can pick from a range of parking alternatives, whether it be short or long-term, which are all conveniently placed near the terminal.
- Car Rentals: It is possible to hire a car from many accredited popular car rental services, which can be found at the terminal as a replacement for those who wish to get one.
- Public Transportation & Taxis: Being connected well with public transport, the airport is a place often visited by those who want to travel in the city using buses or taxis easily.
VIP & Premium Services
VIP Terminal: The VIP terminal is equipped with personal services like dedicated check-in, luxury lounges, and private vehicles to the aircraft which can let the buyers experience the upgraded travel they want.
List Of All Turkish Airlines Terminal
Turkish Airlines FIH N’djili International Airport Location Map
Conclusion
A pleasant and easy experience with a variety of services and infrastructure perfectly adapted to all the needs of the passengers can be expected with the Turkish Airlines FIH Terminal – N’djili International Airport. From rapid check-in systems, lounge spaces, and food court choices of broad scope to facilities designed just for families, and help services for those who need it, the terminal is competent, making your travels more enjoyable and less stressful. Whether for business or recreation, Turkish Airlines, and N’djili International Airport facilitate everything for a successful and happy trip.
Frequently Asked Questions
Turkish Airlines is at Terminal 1. The terminal has several services and facilities that make sure customers of Turkish Airlines enjoy a smooth journey.
Turkish Airlines’ arrivals at N’djili International Airport (FIH) are mostly in Terminal 1.
All departures of Turkish Airlines from N’djili International Airport (FIH) are conducted in Terminal 1.
In case you want to reach Turkish Airlines customer service, feel free to call the following telephone number: +1-866-666-0217.
Yes, Turkish Airlines provides lounge services for their qualified clients. Access to the lounge is mainly available to business class passengers, frequent flyer program members who have elite status, and credit card holders with some partners.
Yes, the Turkish Airlines terminal at the FIH Airport has some very interesting services. Some of these include access to business class lounges, assistance with reduced mobility passes, and fast check-in options. These services are aimed at ensuring that you have a comfortable and efficient trip.